Recover failed payments automatically.
Failed payments are the quiet revenue leak in every subscription business. GetPaidHQ’s built-in dunning detects failures, retries intelligently, and gets customers back to good standing — no spreadsheets, no manual chasing.
Free and open-source under AGPLv3 — self-host today, or talk to us about cloud.
Retry intelligently, not blindly.
Recovery logic adapts retry timing and processor to the failure reason, maximizing the odds of a successful recharge while avoiding unnecessary friction.
- Adaptive retries
- Retry schedules tuned to decline reasons and customer history.
- Pre-dunning
- Warn before cards expire to prevent failures in the first place.
- Cross-processor
- Retry on a backup processor when the primary keeps declining.
Reach customers where they are.
Personalized, well-timed messages across channels nudge customers to update payment details — without nagging.
- Multi-channel
- Email and other channels, on a configurable cadence.
- Payment-update links
- Secure, frictionless links to fix a card in seconds.
- Configurable campaigns
- Tune steps, timing, and messaging to your business.
See what recovery is worth.
Track recovery rate, revenue saved, and where customers drop off, so you can keep improving net revenue retention. Recovery strategies adapt to different industries and business models.
Questions, answered.
- How does smart recovery decide when to retry?
- Retry timing and the chosen processor adapt to the decline reason and customer history, rather than a fixed schedule.
- What are payment-update links?
- Secure, customer-facing links that let a customer fix a failed payment method in seconds — no login or support ticket.
- Is dunning included with self-hosting?
- Yes — dunning is part of the open-source platform and runs entirely on your own infrastructure.
Stop losing revenue to failed payments.
Self-host GetPaidHQ for free today, or talk to us about managed Cloud.
Free and open-source under AGPLv3 — self-host today, or talk to us about cloud.